You spilt water on the MacBook Air or Pro keyboard and the Mac died. Apple gave you a repair bill of $1000+ or even told you the MacBook is not repairable. What now? MacBook water damage is a common but very stressful issue, however, the fix is easier than you think!
We are a Mac repair specialist in Melbourne with 25 years of experience repairing water-damaged MacBook Airs and MacBook Pros. We can fix your MacBook in 2 days for a fraction of Apple’s quoted price. Most water-damaged Mac laptops, be it a MacBook, MacBook Air, MacBook Pro, or MacBook Pro TouchBar, are absolutely salvageable.
Liquid or water-damaged MacBooks can be professionally repaired at a reasonable cost. Most customers leave our store paying between $250-$600, depending on their problem and the MacBook model. The degree of damage depends on how you handle the liquid spill. If you switch the MacBook off immediately after the spill and never turn it on again, you pretty much guarantee your beloved MacBook is repairable and at a much lower cost. Severe damage happens at the moment you turn on a liquid-damaged and then dried MacBook.
After receiving your MacBook, we will perform a diagnostic assessment and provide you with an obligation-free quotation. We will let you know what has been liquid-damaged and how much it costs to repair or replace. So you can make a decision based on the situation. For customers who use our postal service, we also inform you what most likely has been damaged and the cost before shipping the MacBook to us.
Yes in most cases. From our experience of repairing hundreds of water-damaged MacBooks every year, the damages from likely to unlikely are in this order: logic board, keyboard, touchpad, battery, screen, and hard drive. So your data is quite safe as long as it is in a removable hard drive, be it an SSD or a conventional spinning hard drive. Since 2015, Apple started to integrate (solder) the SSD chips onto the logic board. This new design makes Mac data recovery much harder. We provide Mac data recovery on MacBook Pro TouchBar models 2016-2017. We can recover the data in the SSD chips via the emergency port known as “lifeboat". Apple removes the “lifeboat" port in all 2018 models. For those MacBooks, once the logic board is gone, the data will be definitely gone.
We are very proud of our 240+ Five-star rating on Google Reviews and we always work hard to maintain the top rating by providing excellent services to every customer. Before making a repair decision, please check out what our customers said on the Google Reviews below:
Frances was amazing. All hope was lost after spilling water into my laptop. Apple said there was nothing that could be done and offered to recycle my old and supposedly laptop and offered a new one, at full price of course. Not one to give up easily I found Frances and upon arrival she seemed 100% confident she could fit it. 48 hours later laptop was totally fixed, all data there it was as if the spill never happened and at 420$ it was a hellva lot cheaper than buying a new laptop. I couldn't believe it! Any Mac issues go to Frances, especially water damage she is a magic worker. THANK YOU SO MUCH X
Absolutely, 100% recommend this service! I had no troubles with attaining a quote, assessment or repair with Frances and her team! After taking my liquid damaged laptop to three other repair technicians and receiving expensive and varied quotes, I stumbled upon IT-Tech Online. Living in NSW, there was no drama sending my device to Melbourne and everything was conducted efficiently and professionally -- having my laptop back within a week! I am forever grateful to the team and IT-Tech for repairing my device for a more than reasonable price! Extremely personable and understanding, willing to provide the best deal in a professional manner -- again, get the team at IT-Tech Online to repair your Mac!!!!
Professional quick turn around repair for my MacBook Pro. Apple quoted AU$3200 (literally a new Mac), Frances at IT-Tech Online quoted AU$580. He helped with everything including what packaging to use. Communication was constant and I knew exactly what the status of my repair was and when my Mac was being returned. The repair took one day from the time my MacBook arrived at IT-Tech Online. I can recommend IT-Tech Online for Mac repairs without a shadow of doubt.
Laptop received by IT-TECH on a Tuesday got it back (to Brisbane) fixed by Thursday. Got a quote by an Apple Certified Technician at three times the price. IT-TECH kept me up to date by phone at every stage. I would have preferred email as I don't have a smart phone (had trouble with the pictures sent) but it's not their fault I'm a Luddite. I also would have liked a report on the problem rather than just "Repair of Logic Board", for curiosity's sake and also so I can tell the Apple guy what sort of a con game they run. But a great job at a good price done quickly. Highly recommended. I was looking for an... read more
Unfortunately my MacAirbook had symptoms of water damage, after searching the web for symptoms etc I stumbled across IT-Tech’s website who had some great reviews from others with same issue, I submitted my form online and received a call from Frances the same day who explained process etc, she could not have been more helpful. As I was travelling to Melb the next month, I was able to take it in the day we arrived for a check, they knew I was heading off in a few days and to my relief I received a call the next day to say it was all fixed. So pleased I took it to IT-Tech, could not recommend them ... read more
My Macbook Pro suffered a coming together with a glass of wine. My local Apple reseller had no solution other than a new computer, but when I found IT-Tech Online, i received immediate attention a swift diagnosis and a price for the repair that was entirely reasonable. The work was done with consultation and the newly repaired computer was back in my hands in short order. Highly recommended and not as a last resort.
MacBook water damage repair procedures involve completely disassembling the MacBook, cleaning, repairing or replacing the keyboard, screen, hard drive, touchpad, battery, speakers, connecting cables and the most important one: logic board. We will inspect the logic board under a microscope and replace all the burned or corroded chips by micro soldering. For the remaining faulty chips that cannot be spotted by a microscope, we use advanced equipment combined with the Apple logic board schematic diagrams to identify and replace them. We stand out in the crowd by providing this type of logic board repair service at chip-level. After it is repaired, the logic board will be cleaned in an ultrasonic cleaner and dried in an oven, ready for assembly.
If your logic board has been damaged beyond economically feasible repair, our wide stock of replacement logic boards will get your MacBook back to work quickly at a reasonable extra cost in only one day. All our work is covered by a 90-day return-to-base warranty.
Follow this link Google My Business where we show how we tackle Mac hardware problems and some practical tips. As a leading company of Apple logic board repair, we also share our knowledge and experiences with our computer service community on our blog.
About half of our customers are outside Melbourne. You can post your MacBook to us and add $30 for return express postage.
Spilt water on your MacBook Air? No worries, get your water-damaged MacBook repaired today before it rusts away. Contact us along with your MacBook model and fault description. Our experienced staff will call you to discuss your options based on your current situation.
The water-damaged MacBook will be disassembled completely.
* The keyboard, touchpad, screen, battery and case will be hand-cleaned and tested by a junior technician.
* The logic board and SSD drive will be inspected under a microscope by a technician with micro-soldering skill. Any corroded and burned chips will be replaced.
* The whole logic board will be submerged into the electronic-friendly solution inside an ultrasonic cleaner for intensive cleaning. The board will be dried in an oven at around 100 degrees for a few minutes.
* The logic board then will be powered up and tested on a test-bench, and ready for assembly if it passed the test.
* If the board failed to pass the test, it will be passed to an experienced engineer. The engineer will identify and replace the remaining faulty chips which could not be spotted by a microscope. The engineer may use multimeter, oscilloscope and logic analyzer to conduct comprehensive measurements in order to pinpoint the faulty chips among the many thousands on the logic board. The availability of Apple’s logic board schematic (electronic diagrams) will significantly increase troubleshooting productivity, sometimes is vital to determining the success or failure of the repair
* All the parts will be assembled back to the case. The MacBook will be ready if it passes the ASD (Apple Service Diagnostic) and other third-party testing software.