MacBook water damage is a common but very stressful issue, however, the fix is easier than you think!
You spilt water on the MacBook Air or Pro keyboard and the Mac died. Apple gave you a repair bill of $1000+ or even told you the MacBook is not repairable. What now?
We are a MacBook repair specialist in Melbourne with 25 years of experience repairing MacBook Air and MacBook Pro water damage. We can fix your MacBook in 2 days for a fraction of Apple’s quoted price. Most water-damaged Mac laptops, be it a MacBook, MacBook Air, MacBook Pro, or MacBook Pro TouchBar, are absolutely salvageable.
How much does the MacBook water damage repair cost?
Liquid or water-damaged MacBooks can be professionally repaired at a reasonable cost. Most customers leave our store paying between $250-$500, depending on their problem and the MacBook model. The degree of damage depends on how you handle the liquid spill. If you switch the MacBook off immediately after the spill and never turn it on again, you pretty much guarantee your beloved MacBook is repairable and at a much lower cost. Severe damage happens at the moment you turn on a liquid-damaged and then dried MacBook.
After receiving your MacBook, we will perform a diagnostic assessment and provide you with an obligation-free quotation. We will let you know what has been liquid-damaged and how much it costs to repair or replace. So you can make a decision based on the situation. For customers who use our postal service, we also inform you what most likely has been damaged and the cost before shipping the MacBook to us.
Where can I find independent customer reviews for your service?
We are very proud of our 240+ Five-star rating on Google Reviews and we always work hard to maintain the top rating by providing excellent services to every customer. Before making a repair decision, please check out what our customers said on the Google Reviews below:
7 anxious days after I spilled a whole glass of water on my laptop, here's what I now know I should have done:
1 - DON'T put it in rice. Turn it off RIGHT away, dry as much as possible with is facing upside down. DO NOT try turning it on again. Leave it butterflied open and upside down on a pillow to dry. Don't touch it.
2 - DON'T bother taking it to Apple unless you have Apple Care (which I now wish I paid for when I bought the laptop). They couldn't do anything and I'd have to buy a whole new laptop and lose all data.
3 - TAKE IT STRAIGHT TO FRANCES. It was badly water damaged so it was more expensive to fix ($1200) but worth it to not lose my hard drive and be able to use it again for work.
She fixed it in 48 hours and its working again WITH ALL MY DATA SAVED.
Thanks for your amazing work Frances.
I had a great experience getting my water damaged Macbook Air (2015) fixed here. I was able to mail my laptop to Frances to get it checked out and repaired. Once I sent it (from around Doreen area to her shop in Bentleigh East) it took less than a week for her to find out what was wrong, get the necessary parts and fully repair my laptop and then send it back to me. The correspondence was very friendly and professional and I am going to definitely recommend this service to anyone that needs it!
I had a GPU fault on my Macbook Pro which made it shut down at odd times and finally it would not boot at all. I was very sad. I spoke to Frances on the phone, she walked me through the repair process and the price, everything was very clearly communicated. I posted my Macbook Pro to Frances that day, she fixed it and now I am writing this review on my amazingly resurrected Macbook 🙂 Now I am very happy again.
Thank you Frances, you are amazing
Is my data safe on a water-damaged MacBook?
Yes in most cases. From our experience of repairing hundreds of water-damaged MacBooks every year, the damages from likely to unlikely are in this order: logic board, keyboard, touchpad, battery, screen, and hard drive. So your data is quite safe as long as it is in a removable hard drive, be it an SSD or a conventional spinning hard drive. Since 2015, Apple started to integrate (solder) the SSD chips onto the logic board. This new design makes Mac data recovery much harder. We provide Mac data recovery on MacBook Pro TouchBar models 2016-2017. We can recover the data in the SSD chips via the emergency port known as “lifeboat". Apple removes the “lifeboat" port in all 2018 models. For those MacBooks, once the logic board is gone, the data will be definitely gone.
How do you repair a water-damaged MacBook Air / Pro / Touch Bar?
MacBook water damage repair procedures involve completely disassembling the MacBook, cleaning, repairing or replacing the keyboard, screen, hard drive, touchpad, battery, speakers, connecting cables and the most important one: logic board. We will inspect the logic board under a microscope and replace all the burned or corroded chips by micro soldering. For the remaining faulty chips that cannot be spotted by a microscope, we use advanced equipment combined with the Apple logic board schematic diagrams to identify and replace them. We stand out in the crowd by providing this type of logic board repair service at chip-level. After it is repaired, the logic board will be cleaned in an ultrasonic cleaner and dried in an oven, ready for assembly.
If your logic board has been damaged beyond economically feasible repair, our wide stock of replacement logic boards will get your MacBook back to work quickly at a reasonable extra cost in only one day. All our work is covered by a 90-day return-to-base warranty.
Where can I find examples of your repair work?
Follow this link Google My Business where we show how we tackle Mac hardware problems and some practical tips. As a leading company of Apple logic board repair, we also share our knowledge and experiences with our computer service community on our blog.
What if I am not in Melbourne?
About half of our customers are outside Melbourne. You can post your MacBook to us and add $30 for return express postage.
Spilt water on your MacBook Air? No worries, get your water-damaged MacBook repaired today before it rusts away. Contact us along with your MacBook model and fault description. Our experienced staff will call you to discuss your options based on your current situation.
Professional MacBook water damage repair procedure.
The water-damaged MacBook will be disassembled completely.
* The keyboard, touchpad, screen, battery and case will be hand-cleaned and tested by a junior technician.
* The logic board and SSD drive will be inspected under a microscope by a technician with micro-soldering skill. Any corroded and burned chips will be replaced.
* The whole logic board will be submerged into the electronic-friendly solution inside an ultrasonic cleaner for intensive cleaning. The board will be dried in an oven at around 100 degrees for a few minutes.
* The logic board then will be powered up and tested on a test-bench, and ready for assembly if it passed the test.
* If the board failed to pass the test, it will be passed to an experienced engineer. The engineer will identify and replace the remaining faulty chips which could not be spotted by a microscope. The engineer may use multimeter, oscilloscope and logic analyzer to conduct comprehensive measurements in order to pinpoint the faulty chips among the many thousands on the logic board. The availability of Apple’s logic board schematic (electronic diagrams) will significantly increase troubleshooting productivity, sometimes is vital to determining the success or failure of the repair
* All the parts will be assembled back to the case. The MacBook will be ready if it passes the ASD (Apple Service Diagnostic) and other third-party testing software.