Got a dead Mac, and Apple can’t help? We can fix your Mac in 2 days. Whether your Mac suffers from water damage, logic board failure, no power, broken screen, or needs a new battery, our affordable industry-leading Mac repair services have covered it. Our Guarantee: No Fix, No Fee!
IT-Tech Online is a leading Apple Mac repair specialist in Melbourne. Our qualified Apple Mac technician specialises in Mac repair at the chip (manufacturing) level. Countless Macs have been written off simply because of logic board failure, which is a huge waste. The high-tech Mac logic board is no longer mysterious, thanks to our Apple Mac services. We can economically repair the faulty logic boards, and all your data and applications remain intact.
We provide an affordable alternative solution to Apple at a fraction of Apple’s quoted price. If you have a faulty logic board in your Apple computer, don’t replace or bin it; REPAIR it. You will not only pay much less but also help to reduce electronic waste. We are based in Melbourne and offer postal Apple computer repair services to customers Australia-wide.
We provide free assessments and quotations. The majority of “Apple-Certified Dead Macs" are repairable. You pay nothing if your Apple Mac is not economically repairable due to fatal damages such as CPU damage. If you have a fatal-damaged logic board, but your Mac screen, keyboard, and SSD drive are all working fine, you may consider our logic board replacement service before buying a new Apple laptop.
When you buy a new Mac, our Mac data recovery service can transfer your data from the old Mac to the new one if you need the data. You may trade in your old Mac to offset the data recovery cost.
We provide a full range of Apple Mac repair service for MacBook Air, MacBook Pro, iMac, Mac Mini and Mac Pro. Our Mac services include MacBook water damage repair, MacBook Pro graphics card issue repair, MacBook keyboard replacement, MacBook trackpad replacement, MacBook battery replacement, MacBook Pro SSD upgrade, MacBook screen repair, Mac data recovery, iMac repairs and more. We provide specialised repair services for MacBook logic boards at the chip level, significantly reducing electronic waste in Australia.
We are very proud of our 300+ five-star reviews on Google Reviews. Every review is our customer’s personal experience of Apple computer repair in IT-Tech Online. Supported by our industry-leading skills, knowledge and experience, we always work hard to maintain our online reputation by providing excellent service to EVERY customer.
Are you looking for a professional Apple MacBook repair service in Melbourne? IT-Tech Online is the best Mac doctor for you. Get your Apple Mac repaired today. Visit our store in Melbourne, or contact us with your Mac model and fault description. Our experienced staff will call you to discuss your options based on your current situation.
MacBook Repairs Outline | two-level repair process
1. Basic MacBook repairs:
An Apple laptop consists of the following parts: screen, keyboard, touchpad, battery, hard drive, Wifi card, logic board, and connecting cables. The objective is to identify the faulty part and replace it. This part-replacing type of Apple MacBook repairs are relatively simple and can be done in one business day if the spare parts are in stock. We offer competitive prices for the following MacBook repairs in Melbourne:
Most Apple Mac repair providers, including Apple Stores and the authorised repairers(AASP), only provide services at this level. At IT-Tech Online, our team of mac doctors provides these essential Mac repair services and extends our services deep into the high-tech core section of the Apple computer – the Mac logic board. A Mac logic board combined with macOS makes an Apple computer unique to a PC.
2. Advanced MacBook repairs (chip-level repairs):
We provide one-stop Apple Mac repair services in Melbourne for MacBook Air, MacBook Pro and the recent models of MacBook Pro with Touchbar. Before starting the chip-level repair, we will inform you if a faulty logic board is found in your MacBook while performing the basic Apple laptop repair. At this level, we work on individual MacBook logic board components (or chips) such as CPUs, GPUs, ICs, transistors, resistors, capacitors and so on. The objective is to identify the faulty chips among the many thousands on the board and replace them without damaging the surrounding chips. We repeat this process until all faulty chips are found and replaced, and all the functionality and stability tests have been passed. To perform the task effectively and economically, one needs specific electronic knowledge, detective reasoning skills, micro-soldering skills, experience, proper equipment and, most importantly, a comprehensive understanding of the electronic schematic diagrams of the Apple mac logic board designs.
MacBook Water Damage Repair Procedure
MacBook water damage accounts for most failures in Mac computers. Subjecting your Macbook to water can result in mild damage, such as keyboard failure, to fatal damage, such as CPU destruction or a burned hole in the logic board. We will pull out the logic board and inspect it under a microscope. We will replace all the burned and corroded chips. We use the Apple logic board schematic diagrams and advanced equipment to troubleshoot the remaining faulty chips that a microscope cannot spot. After being repaired, the logic board will be cleaned in an ultrasonic cleaner and dried up in an oven, ready for assembly.
The MacBook screen, case, keyboard, touchpad, and battery may also need to be cleaned or replaced depending on the situation. All parts will be reassembled back into the MacBook case for a final comprehensive test.
MacBook Pro Graphics Card Issue
Some MacBook Pro models are prone to GPU failure. The 2011 A1286 15" model and the A1297 17" model are at the top of that list. We have developed permanent solutions to solve the problems by removing the faulty AMD GPU and rewiring the screen directly to the Intel intergraded graphics chip. We rolled out these services to fix the MacBook Pro graphics card in December 2016 when Apple ended the GPU recall program. Since then, we have done hundreds of units with no single return for a second repair, no software compatibility issues, no firmware upgrade issues and no PRAM reset issues. It is the best trouble-free solution on the market.
Frequently Asked Questions:
Do I need to provide the password to get my Mac repaired?
If the repair is related to hardware, such as a damaged screen or a faulty keyboard, the repair technician may or may not need your password, depending on whether your Mac is equipped with an Apple T2 security chip. However, if the repair involves software or data issues, the technician needs your password to access the system and resolve the problem.
Do I need to change my password on my Mac before sending it to repair?
It’s a good idea to change your password before handing over your Mac for repair, especially if you’re concerned about the security of your personal information. After the repair is completed, you can change your password back to its original value.
Do I need to back up my data on my Mac before sending it to repair?
Even though most hardware repairs will not affect your data, it’s a good idea to back up your data before getting your Mac computer repaired. This way, you can ensure your important files are 100 per cent safe. You can use the built-in Time Machine or iCloud to back up your data.
Why is important to provide the model number of my Mac computer when getting a repair quote?
Apple produces a range of Mac models with varying specifications and designs. The replacement parts are not compatible with each other, and the price varies significantly. The model number helps us to identify your Mac and provide an accurate repair quote. This information can help ensure your Mac is repaired efficiently and effectively with the correct replacement parts.
Where can I find the Mac model number?
The model number is printed on the bottom of the case, along with other regulatory information. The model number is listed as “Model" or “Model Number." It starts with a Capital A followed by four digits, e.g. A2441. You can use this information to get an accurate repair quote or look up compatibility for replacement parts or software.
I have spilled a drink on my MacBook, and now it won’t start. Can you fix it?
Yes. The drink will corrode the electronic components such as resistors and capacitors on the Mac logic board. We will replace the faulty chips with new ones. This is called component-level repair, the highest level of Mac repair. We can repair it in 2 days. This is the most economical way to get your Mac back to work.
Can you recover data from my water-damaged MacBook Pro?
Yes. If your Mac has a removable hard drive, we can retrieve the data directly from the hard drive. If the SSD chips are soldered to the logic board in your MacBook, we need to repair the logic board first to get access to your data. Some MacBook models have a “lifeboat" port for accessing the onboard SSD chips directly via a unique data recovery tool.
My Mac’s startup desk is nearly full. Can you fix this?
Yes. Depending on your situation, we can clean up your hard drive and free up some space. As the prices of SSD drives drop, a better solution is to migrate all your data and applications to a bigger, faster and more reliable SSD drive. You have options to choose the SSD drive capacity suitable for your needs and budget.
Can I upgrade my MacBook SSD drive?
You can upgrade the SSD drive if your MacBook has a removable drive. These models include MacBook Pro A1708, A1398, A1502, and A1425 and MacBook Air A1466, A1465, A1370, and A1369. All MacBooks with SSD chips soldered on the logic board are not upgradeable. These models include MacBook Pro A2289, A2251, A2159, A2141, A1990, A1989, A1707, A1706, MacBook Air A2179, A1932 and 12" MacBook A1534. You can find the model number on the back case.