My battery charge cycle count is only 122, but I have the 'Replace Soon' message, why?

Under normal usage, a MacBook battery can last for more than 1000 charge cycles. You either have a faulty battery or your MacBook charging circuit is not working properly. If you had a liquid spill on your MacBook before, your battery would have been damaged or degraded by the liquid.

I have a swollen battery, but the MacBook shows the battery is normal, what do I need to do?

You need to replace the battery as soon as possible. The MacBook battery is sealed in plastic bags. Your battery produces abnormal gas that inflates the air-tight bags and will degrade very fast. The swollen battery may push and crack your touchpad or even damage the logic board.

How to fix the service battery warning on Mac?

First, perform an SMC reset: shut down your Mac, connect the charger, hold Shift + Control + Option + Power for 5 seconds, then turn it on. Next, recalibrate the battery: charge to 100%, use for 2 hours plugged in, unplug and drain until it sleeps, wait 5 hours, then charge to 100% again. If the warning remains, the battery needs replacing.

How to understand the MacBook battery status notification?

'Normal' means your battery retains over 80% capacity. 'Service Battery' means it has degraded below 80%. 'Replace Soon' means capacity is likely under 50% and should be replaced before it swells. 'Replace Now' means the battery is dead and won't hold a charge. 'No Battery Available' indicates a disconnected battery or a faulty logic board.

How to check MacBook battery health?

Click the battery icon in your status bar to see if the health is Normal, Replace Soon, Replace Now, or Service Battery. For more details like the charge cycle count, click the Apple logo, select About This Mac, click System Report, and check the Power section.

How much does a MacBook battery replacement cost?

MacBook battery replacements cost between $160 and $330, depending on your specific Mac model (Pro or Air). Our battery replacement service includes a free internal dust cleaning, a 6-month part and labour warranty, and same-day service is available.

MacBook Battery Replacement | Pro & Air Models

From $160

If your MacBook is draining too quickly, shutting off unexpectedly, or showing a “Service Battery” warning, it’s likely time for a battery replacement. At it-tech online, we provide expert MacBook battery replacement services in Melbourne, helping you get back to work without the hassle or high cost of going to Apple.

Looking for MacBook screen repair? Visit our MacBook Screen Repair & Replacement page.

MacBook battery replacements cost $160-$330, depending on your Mac model. Our MacBook battery service comes with 6 months part and labour warranty. Call 03-9563 8588 to book your MacBook battery replacement today. Same-day service is available — please call to reserve your battery before visiting.

MacBook Pro Battery Replacement Pricing

Year of Manufacture	Price (AUD)	Mac Model Number
13″ Macbook Pro 2009-2012	$160	A1278
15″ Macbook Pro 2009-2012	$180	A1286, A1297
13″ Macbook Pro retina 2012-2015	$230	A1425, A1502
15″ Macbook Pro retina 2012-2015	$250	A1398
13″ Macbook Pro touch bar 2016-2020	$300	A1706, A1708, A1989, A2159, A2289, A2251, A2338
15″ Macbook Pro touch bar 2016-2019	$330	A1707, A1990
14″ Macbook Pro 2021-2024	$330	A2442, A2779, A2992
16″ Macbook Pro 2019-2024	$330	A2141, A2485, A2780, A2991

MacBook Air battery replacement Pricing

Year of Manufacture	Price (AUD)	Mac Model Number
11″ Macbook Air 2010-2017	$170	A1370, A1465
12″ Macbook Retina 2015-2017	$270	A1534
13″ Macbook Air 2010-2017	$170	A1369, A1466
13″ Macbook Air 2018-2020	$290	A1932, A2179, A2337
13″ Macbook Air 2020-2024	$300	A2681, A3113
15″ Macbook Air 2020-2024	$320	A2941, A3114

If you have a Windows-based laptop from brands like HP, Dell, ASUS, or others, please refer to our Laptop Repair Price List for service details.

Signs Your MacBook Battery Needs Replacing

Every MacBook battery has a limited lifespan and is often the first component that needs replacement. Replacing the battery is a cost-effective way to breathe new life into your MacBook, especially if it’s starting to show signs of wear.

If your MacBook is experiencing any of the following symptoms, it’s likely time for a battery replacement:

Battery drains quickly or doesn’t hold charge
macOS displays a “Replace Soon” or “Service Battery” warning
MacBook won’t power on unless it’s plugged in
Battery swelling that lifts the trackpad or casing
Unexpected shutdowns or erratic charging behavior

In some cases, however, these symptoms may not be caused by the battery alone.

Logic Board Charging Issues Can Mimic Battery Failure

If your Mac displays a message like “No Battery Available,” or continues to have charging issues even after replacing the battery, the root cause could be a faulty charging circuit on the logic board. In such cases, a new battery won’t resolve the issue.

That’s where our expertise comes in. At it-tech online, we also specialise in logic board repairs, including restoring damaged charging circuits—saving you the cost of a full board replacement.

Free Internal Dust Cleaning

Over time, your MacBook naturally accumulates dust inside, especially around the cooling fans and heat sinks. This buildup can block airflow, causing the CPU to overheat and leading to performance issues such as freezing, unexpected shutdowns, or random reboots. Prolonged overheating may even result in permanent CPU damage.

At it-tech online, we include a free internal dust cleaning with every MacBook battery replacement. Before we install your new battery, our technicians thoroughly clean out dust and debris to help restore proper cooling.

As shown in the image, the top image illustrates a MacBook before cleaning—dust-covered and inefficient. Dust removal not only improves your Mac’s thermal performance but also ensures a clean, safe work environment for our repair team.

This added service is completely free and part of our commitment to giving your MacBook a longer, healthier life.

Customer Reviews

We are very proud of our 300+ Five-star rating on Google Reviews, and we always work hard to maintain the top rating by providing excellent services to every customer. Before making a repair decision, please check out what our customers said on the Google Reviews besides:

David V

Excellent service on a needed battery replacement for an older Macbook Pro. Very reasonable pricing and I'm also grateful for the quick turnaround on the service. Highly recommended A++
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Scott McGillicuddy

I recently had my MacBook Pro's speakers and battery replaced by IT Tech Online, and I was thoroughly satisfied with the service. The service was prompt and trustworthy, and was performed without removing any peripheral accessories or personalizations I had on my MacBook's exterior. Upon collection, Frances showed me all the changes made, verified them with system diagnostics, and let me test the speakers before finalizing the payment. This peace of mind was bolstered with the six-month warranty. Finally, she provided valuable tips on how to prolong the life of the new speakers and battery. I am very grateful for this safe and convenient service, allowing me to breathe new life into my aging MacBook as the cost of upgrading models continues to rise each year.
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Máiréad M

Cannot thank you enough for your help replacing the battery of my MacBook. Had previously been quoted more than double the amount I paid at IT-Tech from 2 other places. Was able to drop it off at 11am and collect it at 4:30pm the same day. Happy to know have a place I trust to get any repairs I need in the future and to tell mates about ☺️ very thankful to have my MacBook working again for semester 2!
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Jimmy Gee

Dropped in my 2019 Macbook with a failing battery today - Frances and her team rapidly identified the problem and turned it around same day so that I could quickly get back to work with a brand new battery.

Great price, friendly service and they even cleaned the keyboard and screen of my laptop which was an unexpected lovely treat. Frances and her team run a tight ship here, very happy with her services - thanks!
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Kezzia Chan

I had my 2017 macbook air battery replaced last year. Still lasting a very long time! Frances is lovely and explained everything before and after the battery replacement. I recommend going here to get a battery replacement any day! Battery placements are certainly a good price. Better value than going to Apple themselves (especially for older systems)
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Karly

Quick, fantastic service. I went to Apple who said my MacBook needed to be replaced or they could send it off for expensive repair that would take weeks. I took it to IT-Tech Online and they replaced the battery for $209 and did it in less than a day. Five months on my 10 year old MacBook is still going strong. The most lovely customer service too - thank you so much!
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Aarjay Gaba

Replaced my Macbook Pro battery with ease. Service was amazing and Frances was extremely helpful and friendly. Highly recommended. Would definitely visit again if I have any Macbook problems.
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Gemma Stoddart

Contacted them Sunday and despite not being open that day had a call from Frances to work through the issue and make an appointment (because of covid we need appts). Took my Macbook Pro in today and had a new battery, a clean and back to me in 4 hours. Very happy with the great and friendly service thank you.
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Nathan Byren

Francis was amazing from start to finish. I had to reschedule a couple of times and she was always accomodating. Diagnosed the issue so so quickly (dead battery) and was super clear about timing to get it back and costs.

I read all the prior reviews and was pleasantly surprised that the service lived up to the expectations set.

Definitely trust the reviews! 🙂
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Angie Domine

Love this place!! Frances was so lovely and helpful and knew exactly what was wrong with my macbook air just from a phone call. She was able to give me a quote and repair my logic board and replace the battery in 24 hours! Would highly recommend this place for top service and care. Thank you again 🙂
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Pete B

I highly recommend IT-Tech Online and the proprietor Frances for very quick, efficient and friendly service.
My 2014 Macbook Pro needed a battery replacement which was done in a couple of hours, and the price is very competitive. plenty of parking outside the shop or nearby, and the location is easy to get to by car and public transport..
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Frequently Asked Questions

My battery charge cycle count is only 122, but I have the “Replace Soon” message, why? Under normal usage, a MacBook battery can last for more than 1000 charge cycles. You either have a faulty battery or your MacBook charging circuit is not working properly. If you had a liquid spill on your MacBook before, your battery would have been damaged or degraded by the liquid.
I have a swollen battery, but the MacBook shows the battery is normal, what do I need to do? You need to replace the battery as soon as possible. The MacBook battery is sealed in plastic bags. Your battery produces abnormal gas that inflates the air-tight bags and will degrade very fast. The swollen battery may push and crack your touchpad or even damage the logic board.
How to fix the service battery warning on Mac? First, perform an SMC reset: shut down your Mac, connect the charger, hold Shift + Control + Option + Power for 5 seconds, then turn it on. Next, recalibrate the battery: charge to 100%, use for 2 hours plugged in, unplug and drain until it sleeps, wait 5 hours, then charge to 100% again. If the warning remains, the battery needs replacing.
How to understand the MacBook battery status notification? “Normal” means your battery retains over 80% capacity. “Service Battery” means it has degraded below 80%. “Replace Soon” means capacity is likely under 50% and should be replaced before it swells. “Replace Now” means the battery is dead and won’t hold a charge. “No Battery Available” indicates a disconnected battery or a faulty logic board.
How to check MacBook battery health? Click the battery icon in your status bar to see if the health is Normal, Replace Soon, Replace Now, or Service Battery. For more details like the charge cycle count, click the Apple logo, select About This Mac, click System Report, and check the Power section.
How much does a MacBook battery replacement cost? MacBook battery replacements cost between $160 and $330, depending on your specific Mac model (Pro or Air). Our battery replacement service includes a free internal dust cleaning, a 6-month part and labour warranty, and same-day service is available.