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Mac Repair Specialist

I can’t recommend this IT specialist highly enough! They repaired my MacBook screen and keyboard the same day for a fraction of what I was quoted at Apple. From the moment I arrived, I was given a clear appointment time and we sat down together to go through everything that needed repairing, checking each item off thoroughly.She took me through all of the repairs and explained everything in a way that someone who isn’t a computer expert could easily understand, which I really appreciated. I was also provided with a warranty for the work, giving me extra peace of mind, along with helpful advice on how to maintain the repairs and look after my computer moving forward.My laptop was completely non-responsive before I brought it in, and they somehow worked their magic and brought it back to life.. it honestly felt like a miracle.The lady who assisted me, Frances, was incredibly friendly, sincere, and honest — such a pleasure to deal with. I’m so grateful for the amazing service and will absolutely be returning in the future and recommending to my friends and family.

Thank you to Frances for fixing my MacBook.. I was looking at replacing my broken laptop when I thought I would see if it could be repaired.. after taking it to the shop, my MacBook was completely repaired as good as new in less than 36 hours for much cheaper!! What great service!!Also apart from being an expert in computer repairs, the owner is a very knowledgeable, friendly lady. I highly recommend this business. I can see why she has such good reviews.. Frances is a very good lady running an honest business.

I paid $550 for my MacBook Air screen to be replaced. Frances was very prompt with communication and fixed it in one day. I would definitely come here again in the future.

I though my Macbook is a goner. Other shops said that the logic board needs to be replaced and servicing was more than my budget. Went to Frances for help and told me they will try to fix it without replacing the logic board (no promises). Her husband did his magic and was able to resolve the issue at a price that I can afford. I highly recommend IT-Tech Online. Frances and her husband are miracle workers and I wish them prosperity on their line of business. Hope they will not stop helping people who are on a tight budget on laptop repairs.

Amazing cheap and fast! Loved the Lady 😂 such a Nice personality

I accidentally spilled coffee on my MacBook, and the authorized service center told me that I would need to replace the entire logic board, which was extremely expensive. I then took it to IT-Tech, and they fixed it very quickly at a great price. The service was excellent, and they even provided a warranty after the repair. Highly recommended. Professional, honest, and efficient service.

Excellent service on a needed battery replacement for an older Macbook Pro. Very reasonable pricing and I'm also grateful for the quick turnaround on the service. Highly recommended A++

Very communicative and well organised IT repair company. Affordable and same day service.

I recently had my MacBook Pro's speakers and battery replaced by IT Tech Online, and I was thoroughly satisfied with the service. The service was prompt and trustworthy, and was performed without removing any peripheral accessories or personalizations I had on my MacBook's exterior. Upon collection, Frances showed me all the changes made, verified them with system diagnostics, and let me test the speakers before finalizing the payment. This peace of mind was bolstered with the six-month warranty. Finally, she provided valuable tips on how to prolong the life of the new speakers and battery. I am very grateful for this safe and convenient service, allowing me to breathe new life into my aging MacBook as the cost of upgrading models continues to rise each year.

Anything Mac related they have you covered!

Frances and her husband run this well organised, efficient business with an excellent focus on customer care. They were able to fix my 10 year old Macbook in 24 hours and they were fairly priced.

I had a great experience dealing with IT-Tech Online, I had trouble finding someone who could fix the logic board in my MacBook. A friend told me that IT-Tech Online would be able to fix it, I live in Queensland so I was nervous sending it intestate but Frances was very reassuring and I felt confident in dealing with them. Got my MacBook back quickly and working perfectly. I highly recommend frances and her team, and will definitely use them again.