Australia Top
Mac Repair Specialist
- 50,000+ MacBooks & iMacs fixed.
- 383 five-star Google Reviews.
- Even if Apple can't fix it, we can!
- Over 25 years of industry experience.
- Expert repairs with a satisfaction guarantee.


Our Services
MacBook Water Damage Repair
Spilled water on your Mac? We’ll fix it in just 2 days, even when Apple can't help.
MacBook Screen Repair..
Broken or black screen? Get it replaced quickly and easily with our expert repair services.
MacBook Battery Replacement
Battery not lasting long? We offer fast and reliable battery replacements.
iMac Repair
Experiencing issues with your iMac? Our experts will diagnose and fix it promptly, restoring full functionality.
Mac Logic Board Repair..
Having logic board problems? Trust our skilled technicians to repair it with precision and care.
MacBook Keyboard Replacement
Keyboard sticky or not working? We’ll replace it swiftly, making your MacBook feel brand new.
Mac Data Recovery
Lost important files on your Mac? Our specialists can recover your data quickly and securely.
Mac SSD Upgrade
Want a faster Mac? Upgrade to a high-speed SSD with our professional installation services.
Our Happy Customers
Testimonials
We take immense pride in our outstanding reputation, reflected in over 370 five-star reviews on Google Reviews. Each review represents a heartfelt account of our customers’ personal experiences with Mac repairs at IT-Tech Online.
Driven by our unwavering commitment to excellence, we continuously strive to uphold and enhance our online standing through unparalleled service for EACH and EVERY customer.
- Isidora CerdaHonestly I can't even star to describe how good they are! They saved my life bringing back to life my laptop. I went to apple and they told me that it will cost me $1000 dollars to repair it so it was better to buy a new one, here they fix for $500 and it took them two days 😍 honestly they are the best!Read moreRead lessCameron MacphailIT - tech one line were the ONLY company I could find that were prepared to fixed my macbook at logic board level, and save the need for a completely new board resulting in loosing all my data. Multiple visits to apple and an attempt with their recommended data recovery company, I was told it was a lost cause.
Frances and her husband successfully recovered my data and upgraded the MacBook logic boards spec’s returning it to me as it was before it died
A joy to deal with start to finish , could not recommend highly enough.Read moreRead lessCameron WalkerGreat to deal with. Experts in their field! Frances was very good at explaining the issue with my Mac. Initially when I took my MacBook to Apple, they were pushing me to buy a new one as they said it is out of warranty etc, I ended up finding IT Tech through Google, called them up, took the laptop in the next day and it was fixed within 24 hours!!! Highly Recommend these guys for any issues you may have. Very reliable!
Thank you so much for fixing my MacBook!
Cam.Read moreRead lessjasmineHIGHLY RECOMMEND! Absolutely incredible service!! They fixed my computer in 24 hours!! Even when they said it could take 2-3 working days. I am so incredibly happy and this business is amazing! Well done to the beautiful lady who welcomes you in, she has such a bubbly and friendly personality and her husband for his incredible work behind the scenes.
Saved me so much money from taking it to Apple which would have reset my whole computer and taken over 2 weeks !!! + the $1000 I would have been charged! They fixed my laptop with all my data saved and explained everything so perfectly and clear! Super happy! 10/10 🥰🥰🥰Read moreRead less - LeonExcellent service. IT-Tech fixed my MacBook Air within a few days after I spilt a cup of tea on it. Apple store and another Mac repairer said it's not fixable and needed replacement of all main parts which would cost same as new computer and all data be lost.
I am very grateful for IT-Tech quick service as I have my computer and all data. Which I now have backed up. Thanks again.Read moreRead lessJimmy GeeDropped in my 2019 Macbook with a failing battery today - Frances and her team rapidly identified the problem and turned it around same day so that I could quickly get back to work with a brand new battery.
Great price, friendly service and they even cleaned the keyboard and screen of my laptop which was an unexpected lovely treat. Frances and her team run a tight ship here, very happy with her services - thanks!Read moreRead less - Ilana MelnikovFrom the very first contact, I’ve been super impressed with team IT-TECH, from answering questions to very professional repair my computer. Job was done Very quickly and everything looked perfect. Most important: when I was in another shop They offer to buy new computer The team IT-TECH fix my computer in one day. Big Thank you. From Ilana Melnikov www.invest2day.com.auRead moreRead less
The Most Qualified Mac Doctors in Melbourne
Established in 2000, IT-Tech Online has been at the forefront of providing high-quality Apple Mac repair services in Melbourne. With a team of the most qualified Mac doctors in the city, we take pride in delivering top-notch solutions for all your Mac-related needs.
Thank you for considering IT-Tech Online for your laptop repair needs. We look forward to serving you and building a long-lasting relationship based on trust, quality, and exceptional service. Contact us now and get your Mac fixed today!
Contact us and Get a Free Quote
Our expertise spans a wide range of Mac devices, including MacBook Air, MacBook Pro, iMac, Mac Mini, and Mac Pro. Our comprehensive suite of Mac computer services.
Why Choose IT-Tech Online?
Customer satisfaction is at the heart of our operations, and we strive to exceed expectations in every repair we undertake. With our ‘No Fix, No Fee’ policy, you can rest assured that you only pay when we successfully restore your Mac to full functionality. Discover why countless customers in Melbourne and beyond trust us as their preferred Mac repair partner. Contact us today to experience our unparalleled expertise and customer-centric approach to Mac repairs
Stellar Customer Reviews
With 360 five-star Google reviews, our customers’ testimonials speak volumes about our service quality. These reviews detail real experiences, highlighting our ability to resolve issues effectively and efficiently.
Expert Leadership
Our technical team is led by a professional electronic engineer with a Master's in Computer Science. This expertise ensures that your Mac is in capable hands.
Advanced Repair Capabilities
Unlike many repair shops, we can fix Macs down to the electronic component (chip) level. This ability allows us to repair issues that Apple stores and other computer shops cannot, setting us apart from the competition.
Friendly and Knowledgeable Sales Team
Our sales team is not only friendly but also possesses excellent repair knowledge. They can quickly diagnose problems and provide accurate quotes over the phone, ensuring a smooth and efficient repair process.
High-Quality Parts
We use only the highest quality parts for repairs, ensuring the longevity and reliability of your Mac. Our commitment to quality means your device will perform like new.
No Fix, No Fee
If we can’t fix your Mac, you don’t pay. This policy reflects our confidence in our abilities and ensures you only pay for successful repairs.
Years of Experience
With 25 years in the business, we have a long-standing reputation for reliable and high-quality repairs. Our extensive experience means we've seen and fixed almost every issue imaginable.
Quick and Efficient Service
We understand the importance of your Mac in your daily life. Our team works diligently to provide fast turnaround times without compromising on quality.
IT-Tech Online - iMac MacBook Mac Repair Specialist
For over 25 years, we have been at the forefront as Melbourne’s premier Mac repairs specialist, excelling in Apple iMac & MacBook repair at the chip (manufacturing) level. Offering an affordable alternative to Apple’s quoted prices, we take pride in delivering cost-effective solutions without compromising on quality.
For small business IT support in Melbourne Australia reach out to Intuitive Strategy.
Recent Blogs
Discover Q&A
Spilled water on MacBook? Here's what to do
Your MacBook has encountered a common mishap – water spillage, leading to unresponsive keyboard and trackpad, and even an automatic shutdown. What to do now? Spilled water on MacBook is a very common Mac disaster. Don’t worry. Follow this step-by-step guide to save your liquid spill MacBook or reduce the repair cost significantly by doing a few simple steps.
How to turn off find my service?
When preparing your Mac computer for repair, Apple requires “Find My” feature to be turned off. It’s crucial to disable the “Find My” to ensure a smooth repair process. This article provides two easy methods to remotely turn off “Find My” service. Once the repair is complete, you can re-enable Find My Device and continue enjoying the security features it offers.
Question mark folder on Mac: How to fix?
After years of flawless performance, your Mac has encountered an unexpected issue and is unable to start up today. All you see on the screen is a Mac folder with a question mark. But don’t panic! Before seeking professional help, follow this step-by-step guide to resolve the Mac folder with a question mark problem on your own.
MacBook battery not charging: How to fix?
If your MacBook is not charging, there’s no need to fret. This step-by-step guide will help you identify the root cause of the issue. Even if you don’t consider yourself a technical person, don’t worry! There’s a good chance you can resolve the problem on your own with the assistance of this guide. So let’s get started and troubleshoot your MacBook charging problem.
MacBook not turning on: What to do?
When you press the power button, your MacBook won’t turn on. Your MacBook has a black screen only. What to do now?
Don’t worry! Follow this step-by-step guide to determine what is going on with your MacBook. There is a chance that you can fix your Mac with the help of this guide, even if you don’t consider yourself a technical person.