MacBook & iMac Repair Specialist in Melbourne
IT-Tech Online provides professional MacBook and iMac repairs in Melbourne from our Bentleigh East workshop. We repair screen damage, battery faults, keyboard issues, liquid damage, logic board faults and data loss for a wide range of Apple computers.
- Over 25 years of industry experience.
- 50,000+ MacBooks & iMacs fixed.
- 398 five-star Google Reviews.
- Chip-level repair specialists
- Even if Apple can't fix it, we can!
- No Fix, No Fee
- Same-day service available
Trusted Apple Computer Repair Experts
At IT-Tech Online, we specialise in MacBook and iMac repairs for customers across Melbourne. Our workshop handles everything from simple part replacements to advanced chip-level logic board repairs that many standard repair shops cannot do.
Whether your Mac has a cracked screen, swollen battery, keyboard fault, charging issue, liquid damage, startup problem or storage failure, we provide practical repair options with honest advice and competitive pricing.
We work on MacBook Air, MacBook Pro, iMac, Mac mini and other Apple computers, helping customers avoid unnecessary full replacements when a professional repair is still the better option.
Our Repair Services
Choose the service that best matches your Mac problem:
MacBook Water Damage Repair
Internal cleaning, corrosion treatment, board repair and data recovery support for liquid-damaged Macs.
MacBook Screen Repair & Replacement
Cracked screens, lines on display, black screen, no backlight and display assembly replacement for MacBook Air and MacBook Pro models.
MacBook Battery Replacement
Battery service warnings, poor battery life, swelling batteries and charging problems for MacBook Air and MacBook Pro.
iMac Repair
Repairs for display faults, no power, startup issues, storage upgrades, overheating and general iMac hardware problems.
Mac Logic Board Repair
Advanced component-level repair for no power, charging faults, short circuits, liquid damage and startup problems
MacBook Keyboard Replacement
Sticky keys, repeated typing, missing keys and liquid-damaged keyboards for MacBook models including butterfly keyboards.
Mac Data Recovery
Data recovery for non-booting Macs, liquid-damaged systems and failed SSD or logic board situations.
Mac SSD Upgrade
SSD upgrades to improve performance, increase storage and extend the working life of older Macs.
Why Choose IT-Tech Online
Customer satisfaction is at the heart of our operations, and we strive to exceed expectations in every repair we undertake. With our ‘No Fix, No Fee’ policy, you can rest assured that you only pay when we successfully restore your Mac to full functionality.
Stellar Customer Reviews
With 360 five-star Google reviews, our customers’ testimonials speak volumes about our service quality. These reviews detail real experiences, highlighting our ability to resolve issues effectively and efficiently.
Expert Leadership
Our technical team is led by a professional electronic engineer with a Master's in Computer Science. This expertise ensures that your Mac is in capable hands.
Advanced Repair Capabilities
Unlike many repair shops, we can fix Macs down to the electronic component (chip) level. This ability allows us to repair issues that Apple stores and other computer shops cannot, setting us apart from the competition.
Friendly and Knowledgeable Sales Team
Our sales team is not only friendly but also possesses excellent repair knowledge. They can quickly diagnose problems and provide accurate quotes over the phone, ensuring a smooth and efficient repair process.
High-Quality Parts
We use only the highest quality parts for repairs, ensuring the longevity and reliability of your Mac. Our commitment to quality means your device will perform like new.
No Fix, No Fee
If we can’t fix your Mac, you don’t pay. This policy reflects our confidence in our abilities and ensures you only pay for successful repairs.
Years of Experience
With 25 years in the business, we have a long-standing reputation for reliable and high-quality repairs. Our extensive experience means we've seen and fixed almost every issue imaginable.
Quick and Efficient Service
We understand the importance of your Mac in your daily life. Our team works diligently to provide fast turnaround times without compromising on quality.
We Repair MacBook, iMac and Other Apple Computers
We service a wide range of Apple computers including:
MacBook Air
MacBook Pro
iMac
Mac mini
Mac Pro
We repair both newer Apple Silicon models and older Intel-based Macs, including many machines that Apple or general repair shops may no longer support properly.
Local Apple Computer Repairs from Bentleigh East, Melbourne
Our Bentleigh East workshop helps customers from across Melbourne with reliable repair solutions for MacBook and iMac faults. Many customers choose IT-Tech Online because they want experienced specialists, clear communication and a practical alternative to expensive replacement options.
If you are not sure what is wrong with your Mac, contact us for a quote or bring the machine in for assessment.
What Customers Say About IT-Tech Online
We are proud of our strong Google review profile and long-term customer relationships. Customers choose IT-Tech Online for our technical skill, honest advice and practical repair outcomes.
With hundreds of five-star Google reviews, IT-Tech Online has built a strong reputation for MacBook and iMac repairs in Melbourne.
- Ryan LuyaoI though my Macbook is a goner. Other shops said that the logic board needs to be replaced and servicing was more than my budget. Went to Frances for help and told me they will try to fix it without replacing the logic board (no promises). Her husband did his magic and was able to resolve the issue at a price that I can afford. I highly recommend IT-Tech Online. Frances and her husband are miracle workers and I wish them prosperity on their line of business. Hope they will not stop helping people who are on a tight budget on laptop repairs.Read moreRead lesstony ochoI had a great experience dealing with IT-Tech Online, I had trouble finding someone who could fix the logic board in my MacBook. A friend told me that IT-Tech Online would be able to fix it, I live in Queensland so I was nervous sending it intestate but Frances was very reassuring and I felt confident in dealing with them. Got my MacBook back quickly and working perfectly. I highly recommend frances and her team, and will definitely use them again.Read moreRead lessRichie BlackThis is a somewhat late review. I took my Macbook Pro in for repair after being told by another store that it would be better to replace my mac, sighting water damage and not fixable. IT-Tech Online were amazing, they saved my Macbook. It is now working great again. Also the price was very affordable. I'm very happy with the outcome and can not recommend them highly enough. Review being typed on the repaired Macbook. Thank you so much.Read moreRead lessFrancesca O'DonnellLast year I spilled a whole cup of boiling tea directly onto the keyboard of my new laptop. At first, I went to the Genius bar at Apple and they quoted me the same amount as a new laptop and told me it was impossible to fix and that I had lost everything. When I thought all hope was lost, I found IT-Tech Online and I'm so grateful I did! I didn't lose any data from my laptop and it's working as though nothing ever happened months later. I'm so so so grateful to Frances for fixing this for me and the quick turnaround was just a bonus. IT-Tech deserve every 5 star rating they receive!!!!Read moreRead less
- Shakarn BongaartsRecently had a disaster after a few to many beers, my laptop somehow managed to steal a sip. I Spoke to Apple and they quoted me more then I originally paid, so I contacted Frances at IT-Tech online within a week she had my laptop fully repaired and ready to be sent back, at a fraction of the price. She was professional, fair and honest with my circumstance and prioritised getting it done efficiently I have recommended her services to colleagues and will 100% be a returning customer if need be !! Thankyou FrancesRead moreRead less
Need a Repair Price or Quote?
Repair cost depends on the Mac model and the type of fault. Some jobs need part replacement, while others require more advanced diagnosis or board-level repair.
For a general cost guide, see our MacBook Repair Prices page. For an exact quote, contact us with your Mac model number and fault details.
Frequently Asked Questions
Do you repair both MacBook Air and MacBook Pro?
Yes. We repair both MacBook Air and MacBook Pro models, including newer Apple Silicon machines and many older Intel models.
Do I need an appointment?
No appointment is required, but calling ahead can help confirm pricing and part availability.
Do you offer same-day repairs?
Yes, many common repairs can be completed the same day when parts are available.
Can you fix Macs that Apple says are not repairable?
In many cases, yes. We specialise in advanced repairs including logic board and liquid damage work.
On-site IT Support
If you need on-site software IT support services, you can visit our trusted IT support partner.













