If your Mac is not starting and instead of the Apple logo appearing, you see a flashing question mark in…Read more
27" iMacs 2009-2011 are still very popular nowadays due to the capability, reliability and equipped with the world's best LCD…Read more
This article is for MacBook logic board component-level repair professionals, written by IT-Tech Online, the MacBook repair specialist in Melbourne, Australia. Mac…Read more
Background: The MacBook had been damaged by water and had been cleaned by a local computer store in Queensland but…Read more
Background: New MacBook Pro 15" has been water-damaged, fully functional except the touch bar not working. Apple quoted $2000 for…Read more
Background: The MacBook is very clean, no water no physical damage. A report from an Apple Authorized Service Provider has…Read more
Customer: Gary, TAS 7000 Machine Model: MacBook Pro 15" A1707 Fault Descriptions: No power at all, liquid damage, written off…Read more
The test of good customer service is when things go a bit wrong. There was some confusion about one aspect of my repair and Frances resolved the problem effortlessly and with a smile. You can place your trust in this organisation company. Excellent! They care about their reputation, which is a great thing.
It-Tech Online did a fabulous job on my MacBook Pro repair. Frances was very clear about how to fix the issues I had, how much it would cost and how long it would take. The repair was on budget, turned around within a couple of days as discussed and I have my computer improved and working better than before. I would recommend Frances and her team very highly.
Absolutely fantastic experience. You'll be provided not only their professional repair service, but also free but still professional education on how to make the best of your devices and how to properly look after your gadgets. Will definitely be a loyal returning customer,
I had a great experience getting my water damaged Macbook Air (2015) fixed here. I was able to mail my laptop to Frances to get it checked out and repaired. Once I sent it (from around Doreen area to her shop in Bentleigh East) it took less than a week for her to find out what was wrong, get the necessary parts and fully repair my laptop and then send it back to me. The correspondence was very friendly and professional and I am going to definitely recommend this service to anyone that needs it!
I had a GPU fault on my Macbook Pro which made it shut down at odd times and finally it would not boot at all. I was very sad. I spoke to Frances on the phone, she walked me through the repair process and the price, everything was very clearly communicated. I posted my Macbook Pro to Frances that day, she fixed it and now I am writing this review on my amazingly resurrected Macbook :-) Now I am very happy again.
Thank you Frances, you are amazing
What a great shop! Francis is amazing, her attitude and energy to help is excellent. Took two macbooks in for repairs and upgrades after being told by another shop to replace. Could not be happier, its been a few months and they have not skipped a beat.
This is easily the best experience I have ever had with a business, cannot fault it.
Thanks so much!