Level 1 Repair
Also known as basic repair. A MacBook consists of the following parts: a screen, a keyboard, a touch pad, a battery, a mechanical or SSD hard drive, a DVD drive, a Wifi card, a logic board, and cables connecting other parts to the logic board. The objective is to identify the faulty part(s) fast.
Level 2 Repair: Let’s make “Apple Genius Bar certified dead MacBook" back to life!
Also known as manufacturer repair. At this level, we are working on individual logic board components (or chips) such as CPUs, GPUs, ICs, transistors, resistors, and capacitors and so on. The objective is to identify the faulty chips among the many thousands on the board and then replace them without damaging the surrounding chips. We repeat this process until all faulty chips are found and replaced, and all the functionality and stability tests have been passed. In one sense, it is like a meticulous forensic investigation. In order to perform the task effectively and economically, one needs the electronic knowledge, detective reasoning skills, micro-soldering skills, experience, proper equipment and most importantly: an understanding of the “core" design of the Apple logic board. Unfortunately, there are very few companies can perform this task effectively – and even less still in Australia. We are proud to be one of them.
Instead of replacing your entire logic board, we will replace the burned or failed components on your existing logic board with new ones. Your logic board contains thousands of interconnected components. It makes no sense to throw the entire thing away because of just one faulty component!
Logic boards with a physically cracked PCB board or burn holes are not repairable due to the board 9-layer circuit design interconnecting the surface-mounted components internally. Logic boards with faulty CPUs are also considered as being not economically repairable. These fatal types of damage account for around 5% of damaged logic boards.
For more technical info, please visit our website: www.it-tech.com.au
IT-Tech Online MacBook Logic Board Repair Specialist
163A East Boundary Road Bentleigh East, Vic 3165 www.it-tech.com.au (03) 9563 8588
The test of good customer service is when things go a bit wrong. There was some confusion about one aspect of my repair and Frances resolved the problem effortlessly and with a smile. You can place your trust in this organisation company. Excellent! They care about their reputation, which is a great thing.
It-Tech Online did a fabulous job on my MacBook Pro repair. Frances was very clear about how to fix the issues I had, how much it would cost and how long it would take. The repair was on budget, turned around within a couple of days as discussed and I have my computer improved and working better than before. I would recommend Frances and her team very highly.
Absolutely fantastic experience. You'll be provided not only their professional repair service, but also free but still professional education on how to make the best of your devices and how to properly look after your gadgets. Will definitely be a loyal returning customer,
I had a great experience getting my water damaged Macbook Air (2015) fixed here. I was able to mail my laptop to Frances to get it checked out and repaired. Once I sent it (from around Doreen area to her shop in Bentleigh East) it took less than a week for her to find out what was wrong, get the necessary parts and fully repair my laptop and then send it back to me. The correspondence was very friendly and professional and I am going to definitely recommend this service to anyone that needs it!
I had a GPU fault on my Macbook Pro which made it shut down at odd times and finally it would not boot at all. I was very sad. I spoke to Frances on the phone, she walked me through the repair process and the price, everything was very clearly communicated. I posted my Macbook Pro to Frances that day, she fixed it and now I am writing this review on my amazingly resurrected Macbook :-) Now I am very happy again.
Thank you Frances, you are amazing
What a great shop! Francis is amazing, her attitude and energy to help is excellent. Took two macbooks in for repairs and upgrades after being told by another shop to replace. Could not be happier, its been a few months and they have not skipped a beat.
This is easily the best experience I have ever had with a business, cannot fault it.
Thanks so much!