Mac Repairs Ferntree Gully
Chip-Level Logic Board Repairs & Water-Damaged Mac Revival
If you’re in Ferntree Gully and struggling with a dead or damaged MacBook, it-tech online is here to help. We offer expert-level Apple Mac repairs, specialising in logic board repairs at the chip level—a service that’s far beyond the scope of most repair shops or even the Apple Store. Whether your Mac has suffered liquid damage, won’t power on, or keeps crashing, we have the tools and experience to fix it.
- 50,000 MacBooks & iMacs fixed.
- 376 five-star Google Reviews
- Even if Apple can't fix it, we can!
- Over 25 years of industry experience.
- Expert repairs with a satisfaction guarantee.

With over 25 years of hands-on repair experience, we’ve earned a reputation as Australia’s most trusted name in advanced Mac repairs. Clients from Ferntree Gully, greater Melbourne, and even interstate ship us their dead Macs because they know we can repair what others can’t.
What We Offer for Mac Repairs in Ferntree Gully:
Data recovery from unbootable or physically damaged Macs
macOS troubleshooting, performance fixes, and upgrades
Repairs for all Apple models: MacBook Pro, MacBook Air, iMac, and more
Many customers come to us after receiving an expensive quote from Apple to replace the entire logic board. In most cases, we repair the faulty chips instead of replacing the whole board, offering a much more affordable—and eco-friendly—solution.
We use advanced diagnostic tools like thermal imaging, logic board schematics, and soldering microscopes to pinpoint issues such as burnt ICs, corroded traces, or shorted capacitors. Our precision allows us to revive even the most severely damaged Macs.
Why Ferntree Gully Residents Choose it-tech online:
Australia’s leading Mac logic board repair specialists
Affordable alternative to Apple Store replacements
Transparent diagnostics and honest advice
High success rate in data recovery and Mac revival
Clients trust us with devices from across the country—and overseas
Whether your Mac has been dropped, exposed to liquid, or just stopped working for no obvious reason, don’t give up on it yet. Our expert technicians have successfully brought thousands of MacBooks back to life, helping customers retrieve their important files and avoid unnecessary replacements.
We understand how crucial your Mac is for work, study, or creative projects, so we aim for quick turnaround times with no compromise on quality. We also offer basic repair services like battery swaps, screen replacements, and SSD upgrades for smoother day-to-day performance.
While Apple Macs are our core focus, we also repair major laptop brands including HP, Dell, Lenovo, Acer, and Asus.
Looking for Reliable Mac Repairs in Ferntree Gully?
Don’t waste money on a full logic board replacement or a new Mac before speaking with us. Book your repair with it-tech online, and discover why so many customers across Melbourne trust us with their most complex MacBook issues.
We’ll give your Mac a second life—and your important data a second chance.
Contact us and Get a Free Quote
Our expertise spans a wide range of Mac devices, including MacBook Air, MacBook Pro, iMac, Mac Mini, and Mac Pro. Our comprehensive suite of Mac computer services.
Customer Reviews
We take immense pride in our outstanding reputation, reflected in over 375 five-star reviews on Google Reviews. Each review represents a heartfelt account of our customers’ personal experiences with Apple computer repair at IT-Tech Online.
Driven by our unwavering commitment to excellence, we continuously strive to uphold and enhance our online standing through unparalleled service for EACH and EVERY customer.
- Frances was amazing. All hope was lost after spilling water into my laptop. Apple said there was nothing that could be done and offered to recycle my old and supposedly laptop and offered a new one, at full price of course. Not one to give up easily I found Frances and upon arrival she seemed 100% confident she could fit it. 48 hours later laptop was totally fixed, all data there it was as if the spill never happened and at 420$ it was a hellva lot cheaper than buying a new laptop. I couldn't believe it! Any Mac issues go to Frances, especially water damage she is a magic worker. THANK YOU SO MUCH Xread moreread less×Claire MilneFrances was amazing. All hope was lost after spilling water into my laptop. Apple said there was nothing that could be done and offered to recycle my old and supposedly laptop and offered a new one, at full price of course. Not one to give up easily I found Frances and upon arrival she seemed 100% confident she could fit it. 48 hours later laptop was totally fixed, all data there it was as if the spill never happened and at 420$ it was a hellva lot cheaper than buying a new laptop. I couldn't believe it! Any Mac issues go to Frances, especially water damage she is a magic worker. THANK YOU SO MUCH XHighly professional, helpful, and friendly. Service overall was excellent and turn around very fast. I greatly appreciated the systems in place to send my laptop from a small regional town through Australia post and have it returned to me with ease.
Highly recommend. Would use the service again without hesitation.read moreread less×Sheridan Sigrid RoseHighly professional, helpful, and friendly. Service overall was excellent and turn around very fast. I greatly appreciated the systems in place to send my laptop from a small regional town through Australia post and have it returned to me with ease.
Highly recommend. Would use the service again without hesitation.7 anxious days after I spilled a whole glass of water on my laptop, here's what I now know I should have done:
1 - DON'T put it in rice. Turn it off RIGHT away, dry as much as possible with is facing upside down. DO NOT try turning it on again. Leave it butterflied open and upside down on a pillow to dry. Don't touch it.
2 - DON'T bother taking it to Apple unless you have Apple Care (which I now wish I paid for when I bought the laptop). They couldn't do anything and I'd have to buy a whole new laptop and lose all data.
3 - TAKE IT STRAIGHT TO FRANCES. It was badly water damaged so it was more expensive to fix ($1200) but worth it to not lose my hard drive and be able to use it again for work.
She fixed it in 48 hours and its working again WITH ALL MY DATA SAVED.
Thanks for your amazing work Frances.read moreread less×Liam Cockshell7 anxious days after I spilled a whole glass of water on my laptop, here's what I now know I should have done:
1 - DON'T put it in rice. Turn it off RIGHT away, dry as much as possible with is facing upside down. DO NOT try turning it on again. Leave it butterflied open and upside down on a pillow to dry. Don't touch it.
2 - DON'T bother taking it to Apple unless you have Apple Care (which I now wish I paid for when I bought the laptop). They couldn't do anything and I'd have to buy a whole new laptop and lose all data.
3 - TAKE IT STRAIGHT TO FRANCES. It was badly water damaged so it was more expensive to fix ($1200) but worth it to not lose my hard drive and be able to use it again for work.
She fixed it in 48 hours and its working again WITH ALL MY DATA SAVED.
Thanks for your amazing work Frances. - Writing this review from my repaired Mac 🙂
Many thanks to Frances. She has been very professional throughout the deal. I first contacted her during the Covid lockdown time. And, she followed up me a couple of weeks later when store opened up.
She was very thoughtful to fill me with the right details and tips in each stage - be it about the work, cost, time, and even to choose which box to deliver the laptop.
There is one minor suggestion. I had a bit of trouble in keeping up with the pace of the conversation, as I am not a native English speaker(Agree that it's primarily due to my English comprehension skills). May be, that is one thing you can keep in mind.
Anyway, once again thanks a lot Frances. I am back with my favourite Mac.read moreread less×Rajanand PKWriting this review from my repaired Mac 🙂
Many thanks to Frances. She has been very professional throughout the deal. I first contacted her during the Covid lockdown time. And, she followed up me a couple of weeks later when store opened up.
She was very thoughtful to fill me with the right details and tips in each stage - be it about the work, cost, time, and even to choose which box to deliver the laptop.
There is one minor suggestion. I had a bit of trouble in keeping up with the pace of the conversation, as I am not a native English speaker(Agree that it's primarily due to my English comprehension skills). May be, that is one thing you can keep in mind.
Anyway, once again thanks a lot Frances. I am back with my favourite Mac.Highly recommended! Water Damaged MacBook Pro 2021 M1 chip fixed within two days with affordable price 🙂 !!! I brought my MacBook Pro to Apple Store and repair shop in Melbourne. However, most of them suggested to change to a new one especially the logic board is pretty much damaged by liquid. Frances team had certified and professional engineer that helped me to changed the logic board and screen sensor. Appreciated the engineer never give spirit! Everything solved like a magic! I saved so much (still a university student). Thank you~read moreread less×Emily ChinHighly recommended! Water Damaged MacBook Pro 2021 M1 chip fixed within two days with affordable price 🙂 !!! I brought my MacBook Pro to Apple Store and repair shop in Melbourne. However, most of them suggested to change to a new one especially the logic board is pretty much damaged by liquid. Frances team had certified and professional engineer that helped me to changed the logic board and screen sensor. Appreciated the engineer never give spirit! Everything solved like a magic! I saved so much (still a university student). Thank you~Pleasure to deal with from the get-go. My 2011 Macbook Pro finally had GPU problems, as they all do eventually. I did my research and realised IT-TECH were the only guys in Australia that did a proper fix for this problem (that will last). Whist getting the GPU fixed, I also had numerous other little things sorted out on my computer. All in all it feels new again after all their little touch ups.
Over the phone Frances really knew her stuff and was a prompt communicator.
Everything was reasonably priced.
It's nice that this service exists. I'll be able to continue using my beloved and old macbook now,for a few more years. Rather than just trashing it and buying a new one like Apple want us to do.
Big thanks!read moreread less×Harry HayesPleasure to deal with from the get-go. My 2011 Macbook Pro finally had GPU problems, as they all do eventually. I did my research and realised IT-TECH were the only guys in Australia that did a proper fix for this problem (that will last). Whist getting the GPU fixed, I also had numerous other little things sorted out on my computer. All in all it feels new again after all their little touch ups.
Over the phone Frances really knew her stuff and was a prompt communicator.
Everything was reasonably priced.
It's nice that this service exists. I'll be able to continue using my beloved and old macbook now,for a few more years. Rather than just trashing it and buying a new one like Apple want us to do.
Big thanks! - My 2017 MacBook Pro 13” (No Touch Bar) suddenly stopped working one day and I was panicking especially that I had important files on it and not to mention, I use this for school (now that everything has shifted online)... I was looking at options where to have my Mac repaired and luckily, this repair shop was the first that popped up on Google. Try as I might, I booked an appointment that same day and brought in my laptop and got a $600 quote to have it checked plus a Logic board repair to try and fix the problem. 3 days later (I brought in my computer for repair on a Friday), I received a phone call from the shop that my laptop not only was checked but also repaired. Throughout my experience with IT Tech, Frances has been very professional, very courteous and very helpful when it came to the services. I came out of the shop not only with my computer repaired but I was also a satisfied customer. Definitely, I’d recommend this shop for laptop repairs (whether a Mac or a Windows) especially if you live not too far from the Bentleigh area.read moreread less×Carlos Antonio SeraficaMy 2017 MacBook Pro 13” (No Touch Bar) suddenly stopped working one day and I was panicking especially that I had important files on it and not to mention, I use this for school (now that everything has shifted online)... I was looking at options where to have my Mac repaired and luckily, this repair shop was the first that popped up on Google. Try as I might, I booked an appointment that same day and brought in my laptop and got a $600 quote to have it checked plus a Logic board repair to try and fix the problem. 3 days later (I brought in my computer for repair on a Friday), I received a phone call from the shop that my laptop not only was checked but also repaired. Throughout my experience with IT Tech, Frances has been very professional, very courteous and very helpful when it came to the services. I came out of the shop not only with my computer repaired but I was also a satisfied customer. Definitely, I’d recommend this shop for laptop repairs (whether a Mac or a Windows) especially if you live not too far from the Bentleigh area.Frances is a miracle worker/angel/my new favourite person! I spilled water all over my Macbook Pro 2016 - and not just a little, I knocked over a whole glass straight on to the keyboard/speakers/touch bar. After freaking out for 24 hours (and letting it air dry - don’t put it in rice!!) I found out about Frances and gave her a buzz. Apple wanted $100 just to give me a quote on the damage - and let’s face it, they would’ve either said it was unfixable or quoted me a ridiculous price. Frances gave me a break down of what it would cost to fix it, depending on which parts were damaged (between $600-1200). For $850 she had it back to me the next day with all my data intact! Apple could never!! She repaired the logic board and replaced the touch pad. I cannot believe how lucky I am, I recommend her to everyone! Best service ever!read moreread less×skybellyFrances is a miracle worker/angel/my new favourite person! I spilled water all over my Macbook Pro 2016 - and not just a little, I knocked over a whole glass straight on to the keyboard/speakers/touch bar. After freaking out for 24 hours (and letting it air dry - don’t put it in rice!!) I found out about Frances and gave her a buzz. Apple wanted $100 just to give me a quote on the damage - and let’s face it, they would’ve either said it was unfixable or quoted me a ridiculous price. Frances gave me a break down of what it would cost to fix it, depending on which parts were damaged (between $600-1200). For $850 she had it back to me the next day with all my data intact! Apple could never!! She repaired the logic board and replaced the touch pad. I cannot believe how lucky I am, I recommend her to everyone! Best service ever!I'm so thankful for Francis and her husband for the work they do. They were professional in every way. Francis called me when she said and said they'd had numerous issues with my Macbook Air because the USB-C had shorted. They continued working on it and I got it back tonight. All my data, 100% working. I had been told by MByte in Fitzroy that they needed to replace the logic board but IT-Tech came through. I'm so thankful to them.read moreread less×Matthew CampbellI'm so thankful for Francis and her husband for the work they do. They were professional in every way. Francis called me when she said and said they'd had numerous issues with my Macbook Air because the USB-C had shorted. They continued working on it and I got it back tonight. All my data, 100% working. I had been told by MByte in Fitzroy that they needed to replace the logic board but IT-Tech came through. I'm so thankful to them.
- My Macbook pro had major issues including intermittent shut downs, a sick battery, and a screen that wouldn't close. Carl did a miraculous job repairing the above faults, plus more. The repair was completed quickly and Carl communicated well throughout the process. I highly recommend IT-Tech Online for Macbook repairs.read moreread less×Gareth VanderhopeMy Macbook pro had major issues including intermittent shut downs, a sick battery, and a screen that wouldn't close. Carl did a miraculous job repairing the above faults, plus more. The repair was completed quickly and Carl communicated well throughout the process. I highly recommend IT-Tech Online for Macbook repairs.
- Beautiful lady to constantly put a smile on my face when I call her! IT-Tech online assisted in replacing my 2012 Mac book pro screen after I smashed it! The service was quick, fantastic and affordable. Elsewhere I was quoted over $1000 just to have a second hand monitor replaced. 120% would recommend their service for Mac appliances.read moreread less×Kirsten RizosBeautiful lady to constantly put a smile on my face when I call her! IT-Tech online assisted in replacing my 2012 Mac book pro screen after I smashed it! The service was quick, fantastic and affordable. Elsewhere I was quoted over $1000 just to have a second hand monitor replaced. 120% would recommend their service for Mac appliances.
- The company was fantastic. Cracked Macbook pro screen. I received enthusiastic support and communications through the entire process. Starting with help on the shipment, through the repair process and the return. The pricing was competitive. Can highly recommend as an honest trader.read moreread lessWhat a great shop! Francis is amazing, her attitude and energy to help is excellent. Took two macbooks in for repairs and upgrades after being told by another shop to replace. Could not be happier, its been a few months and they have not skipped a beat.
This is easily the best experience I have ever had with a business, cannot fault it.
Thanks so much!read moreread less×Lachlan ByrneWhat a great shop! Francis is amazing, her attitude and energy to help is excellent. Took two macbooks in for repairs and upgrades after being told by another shop to replace. Could not be happier, its been a few months and they have not skipped a beat.
This is easily the best experience I have ever had with a business, cannot fault it.
Thanks so much!Francis was amazing from start to finish. I had to reschedule a couple of times and she was always accomodating. Diagnosed the issue so so quickly (dead battery) and was super clear about timing to get it back and costs.
I read all the prior reviews and was pleasantly surprised that the service lived up to the expectations set.
Definitely trust the reviews! 🙂read moreread less×Nathan ByrenFrancis was amazing from start to finish. I had to reschedule a couple of times and she was always accomodating. Diagnosed the issue so so quickly (dead battery) and was super clear about timing to get it back and costs.
I read all the prior reviews and was pleasantly surprised that the service lived up to the expectations set.
Definitely trust the reviews! 🙂 - Fantastic service. Initially I visited the Apple Store with a screen going black whenever opened more than 20 degrees. Their answer was a new screen or laptop (min. $1,000 plus). IT-Tech identified the most likely fault over the phone. I decided to post the Macbook from Brisbane to Melbourne. It was repaired (a cable replacement) and posted back to me in 24 hours, for less that a 1/3 of the price Apple wanted to fleece from me. I was kept up to date with the repair and shipping status several times during the few days the whole process took. The expertise and service of IT-Tech was amazing and I would recommend them to anyone.
Ken (Brisbane)read moreread less×Ken ProsserFantastic service. Initially I visited the Apple Store with a screen going black whenever opened more than 20 degrees. Their answer was a new screen or laptop (min. $1,000 plus). IT-Tech identified the most likely fault over the phone. I decided to post the Macbook from Brisbane to Melbourne. It was repaired (a cable replacement) and posted back to me in 24 hours, for less that a 1/3 of the price Apple wanted to fleece from me. I was kept up to date with the repair and shipping status several times during the few days the whole process took. The expertise and service of IT-Tech was amazing and I would recommend them to anyone.
Ken (Brisbane)Absolute sensational customer service. I put in an online enquire and got a phone call a few hours later with pricing to upgrade my 2012 MacBook Pro. Yes very old MacBook but I like it as it still has the CD player and burner. After reading all the google reviews it was a no brainer. 5 star rating with over 250 reviews. Took in Monday and had it back on Tuesday. Can highly recommend. Frances thank you for upgrading my memory and Ram. It’s like a brand new MacBook.read moreread less×Sharon TaylorAbsolute sensational customer service. I put in an online enquire and got a phone call a few hours later with pricing to upgrade my 2012 MacBook Pro. Yes very old MacBook but I like it as it still has the CD player and burner. After reading all the google reviews it was a no brainer. 5 star rating with over 250 reviews. Took in Monday and had it back on Tuesday. Can highly recommend. Frances thank you for upgrading my memory and Ram. It’s like a brand new MacBook. - My daughter's Mac book Pro 2020 was not even 2 months old when a drink exploded in her bag and leaked into the laptop. Apple wanted to charge over $1500 to repair. After desperately trying to find an alternative I came across the it-tech website and asked for a quote.
Francis responded straight away and gave me a quote for less than half of what apple were going to charge.
I shipped the laptop to Melbourne from Brisbane. She received it on the Thursday, had it repaired by Friday and we got it back on Monday in perfect working order.
I absolutely recommend!!read moreread less×michelle courtneyMy daughter's Mac book Pro 2020 was not even 2 months old when a drink exploded in her bag and leaked into the laptop. Apple wanted to charge over $1500 to repair. After desperately trying to find an alternative I came across the it-tech website and asked for a quote.
Francis responded straight away and gave me a quote for less than half of what apple were going to charge.
I shipped the laptop to Melbourne from Brisbane. She received it on the Thursday, had it repaired by Friday and we got it back on Monday in perfect working order.
I absolutely recommend!!Absolutely impeccable service from IT-Tech. I made an enquiry about upgrading my 2014 iMac and they replied immediately to my request. A 2tb SSD was added in place of the original 1tb drive and all of the content on my hard drive was transferred over and my machine was back to me within two business days; now it works better than it did when it was brand new. Affordable; professional and exceptionally friendly service. I would very highly recommend.read moreread less×Envy_ DigitalAbsolutely impeccable service from IT-Tech. I made an enquiry about upgrading my 2014 iMac and they replied immediately to my request. A 2tb SSD was added in place of the original 1tb drive and all of the content on my hard drive was transferred over and my machine was back to me within two business days; now it works better than it did when it was brand new. Affordable; professional and exceptionally friendly service. I would very highly recommend.Recently had a disaster after a few to many beers, my laptop somehow managed to steal a sip. I Spoke to Apple and they quoted me more then I originally paid, so I contacted Frances at IT-Tech online within a week she had my laptop fully repaired and ready to be sent back, at a fraction of the price. She was professional, fair and honest with my circumstance and prioritised getting it done efficiently I have recommended her services to colleagues and will 100% be a returning customer if need be !! Thankyou Francesread moreread less×LIFE OF SHARKRecently had a disaster after a few to many beers, my laptop somehow managed to steal a sip. I Spoke to Apple and they quoted me more then I originally paid, so I contacted Frances at IT-Tech online within a week she had my laptop fully repaired and ready to be sent back, at a fraction of the price. She was professional, fair and honest with my circumstance and prioritised getting it done efficiently I have recommended her services to colleagues and will 100% be a returning customer if need be !! Thankyou Frances